![]() ![]() Here are a few things to keep in mind when shipping you clock off for repairs: Keep note of your clockmaker so your parts will be easy to track down in the future. You can contact a local clockmaker for help servicing your clock. There are still ways to repair your clock after the warranty runs out. It’s rare to have an issue with the mechanics of a Black Forest Cuckoo clock, but should a problem occur, all of our Black Forest clocks come with a 24-month warranty for mechanical parts. But to enhance the life of your investment it is recommended that you have your clock professionally cleaned and oiled every 3-5 years. These clocks are designed and handmade to be family heirlooms that last decades. Maintenance: There is NOT a lot of regular maintenance involved with a cuckoo clock.This can cause your chains to fall off of the wheels of the clock. Right Side Up: Don’t turn your clock upside down (unless trying to put the chain back on the wheel.An authentic clock can be heavy, as much as 20lbs or more! The area will need plenty of space for the chains, in some cases as much as 6 vertical feet. Wall Mount: Make sure the wall you have chosen to mount your clock is secure.Let’s cover the main points of installation, but please consult your manual as well. ![]() ![]() If you are just getting your cuckoo clock home, installation is your first step to enjoying the clock! Make sure you have your manual handy and keep the box it arrived in just in case you ever need to ship it. Repairs and more convenient if you have a VDS certified clock.VDS members are trained to repair authentic cuckoo clocks.There are VDS service stations across the world.The VDS certification is also important when it comes to maintenance and repairs on your clock: Most owners consider that part of the cuckoo clock owning experience!Īn authentic VDS certified clock lets you know the clock and its inner working meet the highest standards of Black Forest craftsmanship. Because of their intricate nature, owning the clock requires a bit of education and know-how. Getting Started with Your Cuckoo Clock Guide to Black Forest Cuckoo Clock Installation, Maintenance, and RepairĪuthentic cuckoo clocks are an investment in quality and tradition. ![]()
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